# ChatPont **URL:** https://community.autommate.com/c/chatpont/17.md [Latest](https://community.autommate.com/latest.md) · [Categories](https://community.autommate.com/categories.md) · [Tags](https://community.autommate.com/tags.md) --- ## [Getting Started with ChatPont](https://community.autommate.com/t/getting-started-with-chatpont/197)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:48am UTC](https://community.autommate.com/t/getting-started-with-chatpont/197 "2026-05-26T07:48:46Z")
New to ChatPont? Start here. Basic Setup Flow 1. Create Your Agent Create a new AI agent and configure its behavior. 2. Add Knowledge Sources Upload files or connect external sources to improve responses. 3. Configure… --- ## [About the ChatPont category](https://community.autommate.com/t/about-the-chatpont-category/190)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 25, 2026, 1:45pm UTC](https://community.autommate.com/t/about-the-chatpont-category/190 "2026-05-25T13:45:04Z")
About ChatPont ChatPont is the conversational AI and agent experience layer built on top of Autom Mate. It combines AI-powered chat, workflow orchestration, integrations, and automation into a single platform designed fo… --- ## [ChatPont input box sometimes takes return key as trigger, sometimes doesn't](https://community.autommate.com/t/chatpont-input-box-sometimes-takes-return-key-as-trigger-sometimes-doesnt/205)
**Author:** [@adrianhsieh](https://community.autommate.com/u/adrianhsieh)\ **Replies:** 3\ **Last updated:** [July 15, 2026, 6:42am UTC](https://community.autommate.com/t/chatpont-input-box-sometimes-takes-return-key-as-trigger-sometimes-doesnt/205 "2026-07-15T06:42:28Z")
Sometimes I can just hit return (enter) and the message will be sent to ChatPont Agent. Sometimes I must move cursor to arrow icon to click. Very inconsistent user experience. --- ## [ChatPont on Community should allow user a way to see past interactions](https://community.autommate.com/t/chatpont-on-community-should-allow-user-a-way-to-see-past-interactions/206)
**Author:** [@adrianhsieh](https://community.autommate.com/u/adrianhsieh)\ **Replies:** 1\ **Last updated:** [July 14, 2026, 4:13pm UTC](https://community.autommate.com/t/chatpont-on-community-should-allow-user-a-way-to-see-past-interactions/206 "2026-07-14T16:13:09Z")
Poor user experience when past interaction for the community chatpont gets lost with no way to retrieve them. This is specific to the Autom Mate community chatpont agent. --- ## [Integrations & Actions](https://community.autommate.com/t/integrations-actions/200)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:54am UTC](https://community.autommate.com/t/integrations-actions/200 "2026-05-26T07:54:05Z")
Discuss integrations, APIs, workflows, and connected systems. Examples: REST APIs Internal systems ITSM platforms CRM systems External services Workflow orchestration Authentication flows Webhook… --- ## [AI Agents & Prompt Engineering](https://community.autommate.com/t/ai-agents-prompt-engineering/199)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:53am UTC](https://community.autommate.com/t/ai-agents-prompt-engineering/199 "2026-05-26T07:53:52Z")
Discuss: Agent instructions Prompt engineering Agent workflows Multi-step reasoning Action orchestration Knowledge retrieval strategies AI behavior optimization Hallucination reduction This sec… --- ## [Widget Customization & Embedding](https://community.autommate.com/t/widget-customization-embedding/198)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:53am UTC](https://community.autommate.com/t/widget-customization-embedding/198 "2026-05-26T07:53:37Z")
Discuss everything related to: Widget styling Embedding UI customization Suggested messages Initial messages Branding Visibility behavior Placement strategies Examples: Website support widge… --- ## [Product Updates & Release Notes](https://community.autommate.com/t/product-updates-release-notes/196)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:42am UTC](https://community.autommate.com/t/product-updates-release-notes/196 "2026-05-26T07:42:42Z")
ChatPont Updates & Release Notes Official product updates, improvements, fixes, and release announcements will be shared here. Follow this topic to stay updated with: New features Improvements Integrations A… --- ## [Share Your Use Case](https://community.autommate.com/t/share-your-use-case/195)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:42am UTC](https://community.autommate.com/t/share-your-use-case/195 "2026-05-26T07:42:03Z")
Share Your ChatPont Use Case We’d love to see how you are using ChatPont. Examples: Internal IT support agents AI-powered help desks Workflow automation assistants AI knowledge assistants Customer support… --- ## [Bug Reports & Troubleshooting](https://community.autommate.com/t/bug-reports-troubleshooting/194)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:41am UTC](https://community.autommate.com/t/bug-reports-troubleshooting/194 "2026-05-26T07:41:45Z")
Experiencing an issue with ChatPont? Please include: What happened Expected behavior Reproduction steps Screenshots or logs Browser/environment details if relevant Recommended Format Issue Summary Shor… --- ## [Feature Requests](https://community.autommate.com/t/feature-requests/193)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:41am UTC](https://community.autommate.com/t/feature-requests/193 "2026-05-26T07:41:24Z")
Have an idea for ChatPont? Share: The problem you are trying to solve Why it matters Example workflow or use case Suggested UI or behavior improvements Helpful feature requests usually explain the operati… --- ## [FAQ — Frequently Asked Questions](https://community.autommate.com/t/faq-frequently-asked-questions/192)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:41am UTC](https://community.autommate.com/t/faq-frequently-asked-questions/192 "2026-05-26T07:41:06Z")
What is ChatPont? ChatPont is an AI-powered conversational agent platform for building interactive automation experiences. Is ChatPont just a chatbot? No. ChatPont agents can connect to systems, execute workflows, retri… --- ## [START HERE — What is ChatPont?](https://community.autommate.com/t/start-here-what-is-chatpont/191)
**Author:** [@erdem.sakin](https://community.autommate.com/u/erdem.sakin)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:39am UTC](https://community.autommate.com/t/start-here-what-is-chatpont/191 "2026-05-26T07:39:49Z")
Welcome to ChatPont :waving\_hand: ChatPont is an AI-powered agent and chat platform designed to help you create conversational experiences that can actually take action. Instead of only generating responses, ChatPont ag…