# Known Issues

**URL:** https://community.autommate.com/c/known-issues/14.md

[Latest](https://community.autommate.com/latest.md) · [Categories](https://community.autommate.com/categories.md) · [Tags](https://community.autommate.com/tags.md)

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## [About the Known Issues category](https://community.autommate.com/t/about-the-known-issues-category/46)

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**Author:** [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Replies:** 0\
**Last updated:** [June 19, 2025, 2:01pm UTC](https://community.autommate.com/t/about-the-known-issues-category/46 "2025-06-19T14:01:45Z")

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A list of verified bugs reported by users. This category helps track known issues and their resolution status.

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## [Post-upgrade fix for MADB service on Onpremise/Hybrid MateAgent](https://community.autommate.com/t/post-upgrade-fix-for-madb-service-on-onpremise-hybrid-mateagent/79)

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**Author:** [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Replies:** 0\
**Last updated:** [August 26, 2025, 1:28pm UTC](https://community.autommate.com/t/post-upgrade-fix-for-madb-service-on-onpremise-hybrid-mateagent/79 "2025-08-26T13:28:52Z")

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:lady\_beetle: Summary After upgrading to Autom Mate v4.5.0 or v4.6.0, On Premise or Hybrid environments may encounter issues with the MADB service due to a mismatch in expected folder structure. This prevents the service…

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## [Black Screen Appears After Microsoft Login Success](https://community.autommate.com/t/black-screen-appears-after-microsoft-login-success/56)

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**Author:** [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Replies:** 0\
**Last updated:** [July 17, 2025, 12:10pm UTC](https://community.autommate.com/t/black-screen-appears-after-microsoft-login-success/56 "2025-07-17T12:10:47Z")

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Issue: After logging in with a Microsoft account, users sometimes see a black screen with no further redirection, even though a “success” message is shown. Integration: Microsoft Login (SSO) Action: Platform Login Roo…

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## [MS Teams – Send Message Save Error](https://community.autommate.com/t/ms-teams-send-message-save-error/48)

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**Author:** [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Replies:** 0\
**Last updated:** [June 19, 2025, 3:09pm UTC](https://community.autommate.com/t/ms-teams-send-message-save-error/48 "2025-06-19T15:09:29Z")

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Issue: Users encounter an error when trying to save the “Send Message” action in Autom, often labeled as “Microsoft Teams Save Error.” Integration: Microsoft Teams Action: Send Message Root Cause: The Azure Client Sec…