# 🚀 Autom Mate Canakkale 5.0.0 Released – Multi-Tenant Architecture and the New AI Agent Era

**URL:** <https://community.autommate.com/t/autom-mate-canakkale-5-0-0-released-multi-tenant-architecture-and-the-new-ai-agent-era/86>\
**Category:** Announcements\
**Tags:** announcements, ai-agent, new-release, msp-edition\
**Created:** [November 12, 2025, 2:52pm UTC](https://community.autommate.com/t/autom-mate-canakkale-5-0-0-released-multi-tenant-architecture-and-the-new-ai-agent-era/86 "2025-11-12T14:52:31Z")\
**Posts on this page:** 1\
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**Author:** ![semih.memis](https://avatars.discourse-cdn.com/v4/letter/s/f14d63/32.png) [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Post date:** [November 12, 2025, 2:52pm UTC](https://community.autommate.com/t/autom-mate-canakkale-5-0-0-released-multi-tenant-architecture-and-the-new-ai-agent-era/86/1 "2025-11-12T14:52:31Z")

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We are excited to announce the release of **Autom Mate Canakkale 5.0.0**.  
This version represents a major milestone in Autom Mate’s vision for enterprise-scale automation, featuring **multi-tenant management** , **MSP (Managed Service Provider) architecture**, and a **next-generation AI Agent infrastructure**.

The new AI Agent framework now operates **tenant-aware** , ensuring isolation for each tenant while providing enhanced task execution capabilities. This architecture adds a new level of security, performance, and scalability to the Autom Mate ecosystem.

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### 🌐 Key Highlights

### 🧭 MSP Hub & Multi-Tenant Management

- **MSP Admin Role** – A secure, non-editable administrator role has been introduced.
- **Technician Management** – Create, assign, and manage technicians across tenants directly via the MSP Hub.
- **Tenant Creation & Tracking** – MSP administrators can now create and manage multiple tenants from a single interface.
- **Custom Branding** – MSPs can upload logos and customize their platform appearance.

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### 🤖 AI Agent Enhancements

- **Tenant-Aware AI Agents** – Each agent now carries tenant metadata to ensure proper isolation.
- **Up to 20 Actions per Agent** – Agents can execute up to 20 actions and repeat the same action multiple times.
- **New Settings Panel** – Centralized management for API keys, licensing, and tenant assignments.

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### ⚙ Platform and Performance Improvements

- **Tenant-Based Data Architecture** – Automations, triggers, and vault credentials now operate only within their tenant.
- **Dashboard Duplication** – Administrators can copy dashboards across tenants for centralized reporting.
- **Improved List Performance** – Up to 40% faster in large datasets.
- **Tenant-Based Automation Limits** – Each tenant now has defined automation quotas and usage limits.

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### 🔗 Integration Updates

- Updated **ServiceDesk Plus Cloud** and **VMware vSphere** connectors.
- **MS Teams Connector** now supports tenant ID mapping.

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### 🛠 Bug Fixes

- Fixed **Confluence Cloud OAuth 2.0** issues.
- Resolved pagination and sorting issues in role and action pages.
- Fixed AI Playground freezing and typewriter animation issues.
- Optimized log search and upload operations for high-volume environments.

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### ⚠ Important Notices

- **Tenant isolation** is now enforced; no automation or vault credential can cross tenants.
- **MSP Admin role** cannot be edited or deleted.
- **License validation** now includes tenant metadata; verify after upgrading.
- **Automation creation limits** are enforced per tenant.

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### 💡 Why It Matters

This release represents Autom Mate’s **transition from a single-tenant model to a fully multi-tenant ecosystem** , alongside **maturing AI Agent architecture for enterprise-scale automation**. MSPs, partners, and large organizations can now manage multiple tenants securely and centrally. AI Agents operate per tenant, providing smarter, safer, and more controlled automation experiences.

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### 📘 Next Steps

- Verify that existing automations are assigned to the correct tenants.
- Revalidate licenses and tenant configurations.
- Test adding new technicians and tenants via the MSP Hub.

👉 For full details: [Canakkale 5.0.0 Release Notes](https://docs.autommate.com/userguide/release-notes/canakkale-edition/canakkale-5.0.0?utm_source=chatgpt.com)