# Device handover: connect the request, asset record and acceptance

**URL:** <https://community.autommate.com/t/device-handover-connect-the-request-asset-record-and-acceptance/218>\
**Category:** Use Case Hub\
**Created:** [October 16, 2026, 11:43am UTC](https://community.autommate.com/t/device-handover-connect-the-request-asset-record-and-acceptance/218 "2026-10-16T11:43:32Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Caglayan](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Caglayan](https://community.autommate.com/u/Caglayan)\
**Post date:** [October 16, 2026, 11:43am UTC](https://community.autommate.com/t/device-handover-connect-the-request-asset-record-and-acceptance/218/1 "2026-10-16T11:43:32Z")

</div>

**Autom Mate Team · Practical example**

Connect device handover to the final asset-register update with an Autom Mate flow.

### Start with the record changes

1. **Collect the handover details.** Capture the request reference, employee ID, asset tag, location and planned handover date.
2. **Check the asset.** Read its current owner and availability from your asset system. Route conflicting assignments for review.
3. **Prepare the work.** Create or update the fulfilment task for the team handling setup and physical delivery.
4. **Record acceptance.** Use the organisation’s existing confirmation process to establish that the intended person received the device.
5. **Update and verify.** Write the new owner and status to the asset record, read them back and close the request when the agreed checks pass.

**Example:** a replacement laptop needs both a new-device handover and a separate old-device return task. Do not lose one when completing the other.

Start with one asset type. Physical receipt is a human confirmation; an API response cannot prove that a box arrived.

**Completion check:** the asset record matches the confirmed recipient and any return or setup work remains visible.

[Build the Hyperflow steps](https://docs.autommate.com/userguide/build-automations/build-a-hyperflow)

Which asset tool holds your device records? Comment with the handover step you want to simplify, without asset identifiers or employee details.