# Webhook & API Triggers Should Support XML Payloads (SOAP / Salesforce Use Case)

**URL:** <https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88>\
**Category:** Feature Requests\
**Created:** [January 26, 2026, 8:11am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88 "2026-01-26T08:11:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Caglayan](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Caglayan](https://community.autommate.com/u/Caglayan)\
**Post date:** [January 26, 2026, 8:11am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/1 "2026-01-26T08:11:02Z")

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Hi everyone,

We’ve identified an important limitation in Autom Mate triggers that impacts real-world enterprise integrations, especially with platforms like Salesforce.

### The issue

Currently, when sending an **XML payload** to either a **Webhook trigger** or an **API trigger** , Autom Mate logs the request body as an empty object `{}`. XML content is not being recognized or parsed.

This creates a blocker for several enterprise use cases.

### Why this matters

A common example is **Salesforce classic upsert triggers** , which send **SOAP (XML-based) messages**.  
To properly support these scenarios, Autom Mate needs to:

- Correctly accept and parse XML payloads in webhook/API triggers

- Allow workflows to access XML fields (similar to how JSON is handled today)

- Ideally, support **customizable response bodies** , since Salesforce SOAP requests require a valid acknowledgment response

Right now, Autom Mate does not allow response customization for these triggers, which makes full SOAP compatibility impossible.

### Suggested enhancement for upcoming release

- Native XML payload support in Webhook and API triggers

- Automatic XML → structured object parsing

- Ability to define custom HTTP/SOAP responses in trigger configuration

This would significantly improve Autom Mate’s readiness for **enterprise integrations** and **legacy platform interoperability**.

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**Author:** ![sarp.acikelli](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.autommate.com/sarp.acikelli/32/93_2.png) [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Post date:** [January 26, 2026, 9:18am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/2 "2026-01-26T09:18:56Z")

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Hi Caglayan, this will be addressed in version 5.3.0.

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**Author:** ![Caglayan](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Caglayan](https://community.autommate.com/u/Caglayan)\
**Post date:** [January 26, 2026, 9:22am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/3 "2026-01-26T09:22:04Z")

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Thanks for answer.

any ETA for 5.3.0 ?

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**Author:** ![sarp.acikelli](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.autommate.com/sarp.acikelli/32/93_2.png) [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Post date:** [January 26, 2026, 9:34am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/4 "2026-01-26T09:34:41Z")

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The planned ETA for version 5.3.0 is February 13.

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<div class="post-metadata">

**Author:** ![Caglayan](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Caglayan](https://community.autommate.com/u/Caglayan)\
**Post date:** [February 12, 2026, 8:10am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/5 "2026-02-12T08:10:26Z")

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Can I use the version tomorrow ?

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<div class="post-metadata">

**Author:** ![sarp.acikelli](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.autommate.com/sarp.acikelli/32/93_2.png) [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Post date:** [February 17, 2026, 10:44am UTC](https://community.autommate.com/t/webhook-api-triggers-should-support-xml-payloads-soap-salesforce-use-case/88/6 "2026-02-17T10:44:39Z")

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Version 5.3.0 was fully released on the 16th and is now available for use.