# \#whatsapp

**URL:** https://community.autommate.com/tag/whatsapp/17.md

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## [Automating Incident Management via WhatsApp & Xurrent](https://community.autommate.com/t/automating-incident-management-via-whatsapp-xurrent/77)

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**Author:** [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Replies:** 0\
**Last updated:** [August 22, 2025, 5:28pm UTC](https://community.autommate.com/t/automating-incident-management-via-whatsapp-xurrent/77 "2025-08-22T17:28:58Z")

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The Problem End users often struggle with slow and complex ways of creating or checking incidents in service platforms. They must log into portals, fill in forms, and navigate multiple screens just to raise a ticket or c…

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## [Meta WhatsApp Business API – Autom Mate Integration Directory](https://community.autommate.com/t/meta-whatsapp-business-api-autom-mate-integration-directory/59)

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**Author:** [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Replies:** 0\
**Last updated:** [July 24, 2025, 1:25pm UTC](https://community.autommate.com/t/meta-whatsapp-business-api-autom-mate-integration-directory/59 "2025-07-24T13:25:34Z")

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This documentation explains step-by-step how to configure the Meta WhatsApp Business API and integrate it into the Autom Mate platform. Each step is detailed and supported with warnings, tips, and recommendations where c…