# \#xurrent

**URL:** https://community.autommate.com/tag/xurrent/28.md

[Latest](https://community.autommate.com/latest.md) · [Categories](https://community.autommate.com/categories.md) · [Tags](https://community.autommate.com/tags.md)

---

## [One Autom, Two Systems: Autom Mate-Powered Bidirectional Ticket Automation for JIRA & Xurrent](https://community.autommate.com/t/one-autom-two-systems-autom-mate-powered-bidirectional-ticket-automation-for-jira-xurrent/80)

<div class="topic-metadata">

**Author:** [@semih.memis](https://community.autommate.com/u/semih.memis)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 11:42am UTC](https://community.autommate.com/t/one-autom-two-systems-autom-mate-powered-bidirectional-ticket-automation-for-jira-xurrent/80 "2026-10-16T11:42:17Z")

</div>

Overview Autom Mate enables the bidirectional integration of JIRA and Xurrent (4me) using webhook triggers, conditions, and built-in actions. The automation ensures that when a ticket is created in one system, it is auto…

---

## [Automating Incident Management via WhatsApp & Xurrent](https://community.autommate.com/t/automating-incident-management-via-whatsapp-xurrent/77)

<div class="topic-metadata">

**Author:** [@sarp.acikelli](https://community.autommate.com/u/sarp.acikelli)\
**Replies:** 0\
**Last updated:** [August 22, 2025, 5:28pm UTC](https://community.autommate.com/t/automating-incident-management-via-whatsapp-xurrent/77 "2025-08-22T17:28:58Z")

</div>

The Problem End users often struggle with slow and complex ways of creating or checking incidents in service platforms. They must log into portals, fill in forms, and navigate multiple screens just to raise a ticket or c…