Autom Mate Team · Practical example
“Give me access to the finance mailbox” could mean reading messages, sending on behalf of the team, or both. Resolve that before changing permissions.
A useful first flow
- Capture a specific request. Ask for the mailbox, requester, permission type, business reason and any end date.
- Find the mailbox owner. Validate both records and route approval through your process.
- Check current permissions. If the requested access already exists, report it rather than applying the same change again.
- Apply the approved change. Use the supported mail-platform API or an authorised script action in your environment.
- Read back and notify. Confirm the assigned permission and explain any remaining user-side setup.
Example request: access to a team mailbox for holiday cover, read access only, ending on an agreed date. Keep sending rights as a separate choice.
This pattern needs a configured action for your mail platform. It does not assume that every mailbox permission is available as a native Autom Mate action.
Completion check: the intended user has exactly the approved mailbox permission. A request marked “done” is not evidence of effective access.
Extend a flow with an authorised script or custom action
Which mail platform and permission type are you working with? Share the issue below without mailbox contents or credentials.