Issue: After logging in with a Microsoft account, users sometimes see a black screen with no further redirection, even though a “success” message is shown.
Integration: Microsoft Login (SSO)
Action: Platform Login
Root Cause: The login process completes successfully, but in some cases, the redirect from Microsoft back to Autom Mate does not finalize. This is likely caused by a delay or conflict in token processing during the callback step.
Fix Steps:
- After reaching the black screen, manually refresh the page (
Ctrl + RorCmd + R). - If that does not help, close the tab and re-open Autom Mate from the original login page.
- Ensure your Microsoft email is already mapped to an active user in Autom Mate.
- If the issue persists, contact your system administrator or support team to confirm SSO configuration.
Resolved in: Fix is in progress and will be addressed in an upcoming patch.
Status: 
In Progress
